CompassPC®
Frequently Asked Questions
User ID / Nickname Reminder
I don't remember my primary e-mail address. What should I do?
You will not be able to use online User ID or Nickname reminder if you are unable to correctly enter your primary e-mail address. You will need to call Customer Service for assistance. Please see their contact information below.
1-800-273-1057
Monday through Friday
from 7 a.m. to 10 p.m. Central Time
Saturday from 8 a.m. to 4 p.m. Central Time
