CompassPC®
Frequently Asked Questions
User ID / Nickname Reminder
Don't remember the answers to your security questions?
You will not be able to request a User ID or Nickname reminder online if you are unable to correctly answer your security questions. You will need to call Customer Service for assistance at the number below.
1-800-273-1057
Monday through Friday
from 7 a.m. to 10 p.m. Central Time
Saturday from 8 a.m. to 4 p.m. Central Time
