CompassPC®
Frequently Asked Questions

User ID / Nickname Reminder

What if I don't know one of my CompassPC account numbers?

You will not be able to use online User ID or Nickname reminder if you cannot enter an account number for one of the accounts you access through CompassPC. Please call Customer Service for assistance. Their contact information can be found below.

1-800-273-1057
Monday through Friday
from 7 a.m. to 10 p.m. Central Time
Saturday from 8 a.m. to 4 p.m. Central Time