CompassPC®
Frequently Asked Questions
Troubleshooting
The browser you are using DOES NOT meet our stringent security standards.
This problem may occur when attempting to access online banking with an outdated browser. You may also experience this problem after installing new software on your computer. In either situation, the message you will see is:
"The browser you are using DOES NOT meet Compass Bank's stringent security standards for online banking. That means you will not be able to enroll or bank online with Compass by using this browser."
To find the list of browsers we support for online banking, visit our Browser section. If you need assistance in upgrading your browser, you can find help in our online tutorial, download a browser for online banking.
If you receive this error message after installing the latest release of your browser, please be aware that there may be a delay following a new browser release before it is approved for online banking access. Compass ensures that new browser releases meet our stringent security standards prior to our approval.
