CompassPC®
Frequently Asked Questions
Online Statements
- What are Online Statements?
- What do Online Statements look like?
- If I enroll for Online Statements will I still receive a paper statement through the mail?
- I do not want to receive a paper statement via the mail. How do I stop it?
- What happens if I stop paper statements then decide I want to receive them again?
- I currently have my cancelled checks returned to me. If I enroll for Online Statements, will I still receive my checks?
- Which accounts are eligible for Online Statements?
- I access a joint account through CompassPC. Can I view an online statement for a joint account?
- How do I enroll for Online Statements?
- What happens after I enroll for Online Statements?
- How many Online Statements will I be able to view online?
- How long is my Online Statement available?
- How much do Online Statements cost?
- How will I know a new Online Statement is ready to be viewed?
- Do I need any special software to view Online Statements?
- How do Online Statements help prevent identity theft and fraud?