CompassPC®
Frequently Asked Questions
About CompassPC Bill Pay and E-Bills
How do Bill reminders work?
A bill's typical due date, bill frequency, and how far in advance you want to receive reminders determines when a reminder appears in the Bill Reminders section of the Payment Center.
Let's say, for example, you set up a reminder for your monthly phone bill. You enter a typical due date of 3/15 and select the option to receive your reminder 10 days before the bill is due. Your phone bill appears in the Bill Reminders section beginning on 3/5.
If you don't pay your bill by 3/12, it becomes past due. The past due status is based on the bill reminder options you selected and the processing time required to send this payment. In this example, the processing time is two days, but additional days are factored in for non-business days. For other companies or people you pay, the processing time can be four days.
