Meet Francine Motley
Manager, Treasury Management Operations
What would you change?
That's a question Compass managers frequently ask their employees. And they get answers. Good ones. So in our view, it's just good business. And it's just one of the ways every employee here can make a difference.
Who knows the best way to address a specific situation better than the people who deal with that issue on a daily basis?
"I listen to my employees and actively recruit their suggestions. Compass offers programs and incentives to encourage employees to think of ways to make Compass better. When I can provide opportunity, motivation, and follow-up, the results are amazing," says Francine.
"Saving system time, reducing costs, getting products to the market faster. Employees have impacted change in all of these areas. The result is improvement. Improvement in how we operate, improvement in employee job satisfaction.
Compass respects its customers and its employees, too.
"My employees' opinions count, and I value their thoughts. Even if I can't implement a suggestion, I'll give feedback as to why not. All ideas warrant consideration. And, in so many ways, employees can see how they — individually and together — contribute to make Compass a better bank."
