Meet Joan Baraba
Treasury Management Services Executive
The Compass Way — it works.
The Compass Way — a straightforward, five-point philosophy that is truly part of how we do our jobs, how we make decisions, how we work every day.
- We are committed to the customer.
- We build strong relationships with sales and service.
- We take responsibility.
- We are proud of the way we do business.
- We win as a team.
It starts by putting the customer at the center.
"We work as a team to build a structure of responsibility, ownership, and pride around the customer. The end result is that we wrap the customer in a sales and service relationship so that we are able to deliver the bank to them — not just a piece of it, but the entire bank," says Joan.
We focus on winning.
"My sense is that the competition is just worried about not losing. But the Compass Way means that every day we win our customers — current or prospective. As a result, there is no limit to what each of us does to make sure that the Compass experience is a winning one. And this difference truly sets us apart."
We find success, together.
"There are a lot of ways to look at success — individual success, team success, customer success, organization and shareholder success. When all of us are able to be successful, for everybody to win together, it makes a huge difference to us and for our customers. And I can tell you, it's a whole lot more fun to be successful!"
