Treasury Management Services
CheckTRACK (Electronic Check Re-Presentment Service)
How it works
- When you enroll in CheckTRACK, your returned checks are sent to a centralized processing center where they are reviewed to determine whether they are eligible for electronic re-presentment.
- You'll continue to receive notices of your returned checks via U.S. mail, but without the actual returned checks.
- Returned checks ineligible for CheckTRACK will be returned immediately via U.S. mail to you or to a collection agency you designate.
- Images of all eligible returned checks will be available to you via our reporting web site, where you can track the status of checks throughout the electronic re-presentment cycle.
- Because it is possible that checks may be subsequently returned after payment, we will deposit funds received on paid checks into your Compass deposit account 5 business days after we receive the funds.
- Returned checks that are not paid after all electronic re-presentment attempts have been made will be returned via U.S. mail to you or to a collection agency you designate.
To be eligible for electronic re-presentment, returned checks must:
- Be negotiable demand drafts drawn on a bank
- Contain a pre-printed serial number
- Be less than $2,500
- Have been returned for insufficient or uncollected funds
- Be less than 180 days old
- Be drawn on a consumer account
Checks not eligible for electronic re-presentment include:
- Checks drawn on business accounts
- Checks drawn on the U.S. Treasury
- Certain checks drawn on state or local governments
- U.S. Postal Service money orders
- Checks payable in a foreign currency
- Third-party checks
